Q1: What happens after I placed an order?
Normally, you will receive your registration immediately after sending the online order form. If you do not receive your registration information within 6 hours, or you have lost the registration email, please contact us at firstname.lastname@example.org. We will be glad to help you.
Q2. I have not received my registration information. Why?
In some cases, there is a processing delay. For some other cases, people may have submitted the wrong email address. In rare cases, the registered users are unreachable due to invalid email account or email privacy filter software. Please feel free to email to email@example.com. We'll resend your registration information as soon as possible.
Q3: If I purchase your software, can I upgrade it for free in the future?
Yes, we provide free upgrade. Please visit our site periodically to get upgrade info. You can download the latest version and register it using the same license code.
Q4: I entered the license code you sent me, but the software said "Registration info is invalid.". Why?
If the registration failed , it may be an invalid license code or an invalid format. You probably have missed or added a character. Just copy and paste the license code.
Q5: I lost my license code, can you send it again?
Yes, Please Contact us here to get your code back.
If you don't have a credit card, please use the above purchase links anyway. You will be offered the number of ways to order software including :Fax, Phone, PayPal, wire transfer and checks.
Phone Fax Toll Free US and Canada 1-877-353-7297 or internationally
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